Frequently Asked Questions

Is the store secured for credit card transactions?

Yes. When you begin the check out process, you will see the little "lock" in lower right-hand corner on your web browser.

How often are new items added?

Weekly and sometimes daily. Please visit often.

How are shipping costs calculated?

UPS calculated rate

Merchandise is normally shipped in 3 to 5 business days if in stock (and most items ARE in stock).

Return Policy

SportsCrap.net 30-day Money-Back Or Exchange Guarantee
 

It is our policy to accept merchandise returns within thirty (30) days of the original purchase date. Merchandise must be in like-new condition. Defective merchandise may be exchanged for other merchandise of equal or greater value outside of the policy with approval from an authorized SportsCrap.net associate. Please contact our customer service department or a store employee for clarification of any of the return and exchange policies outlined here.

Returns and Exchange Policy

We want our customers to be happy with the merchandise they purchase from SportsCrap.net . To ensure complete satisfaction, we offer a comprehensive return and exchange policy.

1. When you receive your purchase from SportsCrap.net , examine it carefully. If for any reason you are not satisfied with the order, contact  Customer Service at Info@TEAMSPORTSUPERSTORE.COM.
2. Explain to the customer service representative the problem and they will give you instructions and a return authorization (RA) number so that you may return the item. This number must be written on the outside of the return package so that it can be easily identified. Returns will not be accepted without prior authorization.
3. All returned merchandise must be in like-new condition, and accompanied by the original packing slip and receipt, the original packing (including gift box), and all warranty materials.
4. It is recommended that all returned merchandise should be delivered via the same shipping company that SportsCrap.net  shipped the merchandise originally with. We also advise that the item be insured for its full value. SportsCrap.net is not responsible for returned merchandise lost or damaged in transit.*
5. Upon receipt of your order, with all required information and materials, we will either ship a replacement or credit the original purchase in the form of the original payment based on your request. If you are returning an item within the first thirty days of purchase, please note whether you would like a refund or an exchange. Credit processing will occur as soon as possible, usually within three days of our receipt of merchandise.
6. If you are exchanging an item, please inform the customer service representative at the time you receive the RA number which item you would like in exchange.** This is so we can have your new merchandise ready to be shipped upon receipt of the exchange merchandise.

*Shipping charges will be refunded only if we have sent the wrong item or the item is defective.

**A $6.00 charge will be applied to all exchanges for shipment of new merchandise.

We advise that the item be insured for it's full value. SportsCrap.net is not responsible for returned merchandise that is lost or damaged in transit.

For Returns By UPS, FedEx Or DHL Send To:

SportsCrap.net
501 Hill Ln
Mauldin, SC 29662